GHL 4352 - Hospitality Organizational Behavior

Credit Hours: 3.0
Lecture Contact Hours: 3 Lab Contact Hours: 0

Prerequisite: GHL 2350 (formerly HRMA 2350).
Description
Employees are the heart and soul of the hospitality industry. This course provides a comprehensive analysis of human behavior and examines how employee behavior affects hospitality organizational performance. Coupling theory and application, it examines three sources of organizational behavior: individuals, groups, and structure. Topics include motivation, motivations, emotions, stress, individual and group behavior, conflict, organizational structure, decision making, communication, and organizational change and development.
Repeatability: No