Jan 24, 2026  
2013-2014 Undergraduate Catalog 
    
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2013-2014 Undergraduate Catalog [Not Current Academic Year. Consult with Your Academic Advisor for Your Catalog Year]

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HRMA 2350 - Managing in the Service Environment

Credit Hours: 3.0 (Lecture Contact Hours:3; Lab Contact Hours:0)
Formerly HRMA 2250

Prerequisite: credit for or concurrent enrollment in HRMA 1337 .

Application of service concepts within the hospitality industry. Guest services, building customer loyalty, service quality, and advanced service methods.


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